Our listed rates are fully transparent and inclusive of standard taxes, tolls, and driver service fees. Any additional costs—such as extended waiting time, extra stops, or premium requests—will be clearly communicated and confirmed in advance with your approval.
We offer invoicing options and dedicated account management for business clients. Corporate billing cycles, detailed reporting, and custom service bundles are available upon request for recurring or large-scale engagements.
A standard service fee is included in all bookings. Tipping is optional and entirely at your discretion, although our clients often choose to reward exceptional service directly.
Our chauffeurs are professionally uniformed and discreet. We recommend business or business-casual attire to align with the premium environment of our service, especially for executive transfers or high-profile events.
Absolutely. All vehicles include bottled water, charging ports, and climate control. Upon request, we offer amenities such as champagne service, floral arrangements, branded signage, and music curation tailored to your preferences.
All vehicles are equipped with privacy partitions and GPS tracking. Our chauffeurs are vetted, multilingual professionals trained in discretion and defensive driving. Non-disclosure agreements (NDAs) are available for VIP clientele.
While we recommend booking at least 24 hours in advance, we do accommodate urgent requests based on vehicle and driver availability. A concierge line is available for expedited arrangements.
Modifications are permitted up to 12 hours prior to the service start. Cancellations made 24+ hours in advance are fully refundable. For shorter notice, partial charges may apply depending on operational costs incurred.
Yes. We specialize in premium group coordination for corporate delegations, weddings, embassy events, and VIP transport. A dedicated logistics manager is assigned to oversee the operation end-to-end.